CONTACT US & FAQ

StanShop Logo

Contact us

Most questions below are answered without waiting. If yours is not, a human replies. Reply times below.

Mail UsLive Chat Support

For Businesses

StanShop

Third Floor, Dheeraj Vandana Classic Apartments, 822/55/11A, 24th Main Rd, Garden Layout, Sector 2, HSR Layout, Bengaluru, Karnataka - 560102, India

Open in Google Maps
[email protected]

Is this about an order?

Once your payment is confirmed, your code will be available on the Order History page. Please check there first.

Top questions

You can reach support at [email protected]. Include your order number in your message so the team can pull up your order right away instead of asking for it first.

Send your order number, the email address or mobile number you used at checkout, and the name of the card you bought. If the issue is with a code, describe what happens when you try to use it. The more specific you are, the faster the team can resolve it without back-and-forth.

Average reply time is 12 to 24 hours. Replies may take longer on weekends and during sale periods. If your order is time-sensitive, say so in your message so we can review it sooner.

No, you can’t cancel the order or get a refund.

Contact Us & FAQ | StanShop